Shipping Policy

Thank you for shopping with Sycamore & Co.! We aim to deliver your order quickly and safely.

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Processing Times

• All orders are processed within 1–3 business days (excluding weekends and public holidays).

• You’ll receive an email confirmation with a tracking number once your order has shipped.

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Shipping Rates & Delivery

• Standard Shipping (Australia): 3–7 business days.

• Express Shipping (Australia): 1–3 business days.

• Shipping rates are calculated at checkout based on your location and the shipping option you choose.

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International Shipping

• We currently do not ship internationally.

• Delivery times vary depending on destination and customs processing.

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Order Tracking

Once your order has shipped, you’ll receive an email with a tracking link to monitor your delivery status.

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Shipping Delays

We do our best to ensure timely deliveries, but external factors (weather, customs, or courier delays) may affect delivery times.
We are not responsible for delays caused by the courier service.

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Lost or Damaged Packages

If your package is lost or arrives damaged:

• Contact us at Info@sycamoreandco.com.au within 7 days of delivery.

• We will work with the courier to resolve the issue, but we are not responsible for packages lost due to incorrect addresses provided by the customer.

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Need Help?

For shipping-related questions, email us at Info@sycamoreandco.com.au.